Privacy Policy
Astramedica is a medical travel coordination guide between the United States and Turkey. We are not a clinic, hospital, or medical provider. This policy explains what information we receive when you contact us, how we use it, and the choices you have.
Who we are
Astramedica, 1500 Cornerside Blvd, Ste 400, Tysons, VA 22182, United States. You can reach us at info@astramedica.com or +1 202 500 5004.
What information we collect
Our website does not include a data-entry form and does not require you to create an account. We only receive information you choose to share with us directly, such as:
- Contact details you provide when you email or call us (for example, your name, email address, and phone number).
- Information you choose to include in your message about the service category you are exploring and your planning needs.
Please do not send sensitive medical records or detailed health information through email. Share medical details directly with the treating clinic or your own licensed provider.
Information collected automatically
When you visit the site, our hosting provider may record standard technical data such as your IP address, browser type, and the pages you view, for security and basic site operation. We do not run advertising or tracking pixels and do not use the website to build advertising profiles.
How we use your information
- To respond to your inquiry and arrange a coordination conversation.
- To help organize planning, timing, logistics, and next steps for medical travel.
- To communicate with you about your request.
- To operate, secure, and improve our website.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
When we share information
We share information only as needed to help with the coordination you request, for example:
- With a clinic or provider you ask us to coordinate with, so they can review your situation. Any medical decision is made by that clinic or your own provider, not by Astramedica.
- With service providers that help us operate (such as email and hosting), under appropriate confidentiality terms.
- When required by law, or to protect our rights and the safety of others.
Data retention
We keep the information you share only as long as needed to respond to your request and for legitimate business or legal purposes, after which it is deleted or anonymized.
Your privacy rights
Depending on where you live (including under the Virginia Consumer Data Protection Act and the California Consumer Privacy Act), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of any sale or targeted advertising. We do not sell personal information or use it for targeted advertising. To make a request, email info@astramedica.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights.
Security
We take reasonable measures to protect the information you share. No method of transmission over the internet is completely secure, so please avoid sending sensitive health details by email.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 18.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised.
Contact us
Questions about this policy? Email info@astramedica.com or call +1 202 500 5004.